Boris Theme Compatibility Guide – Boris

This guide provides detailed information on the compatibility of the Boris theme with various platforms and technologies. Understanding these details will help ensure that your Zendesk help center operates smoothly and efficiently.

Introduction

The Boris theme by Torango.io is meticulously crafted to enhance the Zendesk Help Center experience. However, as with any advanced web technology, certain compatibility considerations need to be taken into account to leverage its full potential. This guide outlines essential compatibility information related to browsers, Zendesk features, and third-party integrations.

Browser Compatibility

The Boris theme is designed to perform optimally across a wide range of web browsers. For the best user experience, we recommend using the latest versions of the following browsers:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge

Note: While Internet Explorer 11 is supported, some aesthetic features and animations may not function as intended due to its outdated technology. We strongly recommend upgrading to a more modern browser for a more robust experience with the Boris theme.

Zendesk Features Compatibility

The Boris theme is fully compatible with all core functionalities of Zendesk Guide. This includes:

Knowledge base management
Community forums
Customer requests tracking
Advanced search functionalities

Additionally, Boris is updated regularly to ensure seamless integration with new features and updates released by Zendesk.

Third-Party Integration

Boris also supports various third-party integrations that can enhance your Zendesk Help Center. These integrations include but are not limited to:

Google Analytics for detailed visitor tracking
Custom Widgets for enhanced UI
Language translation services
Feedback and survey tools

Compatibility with third-party tools is dependent on the API versions supported by those tools. Please check the latest documentation of the third-party service to ensure compatibility with the Boris theme.

Mobile Compatibility

The Boris theme is fully responsive, ensuring optimal display on mobile devices, tablets, and desktops. The design adapts to the screen size and orientation to provide a seamless user experience across all devices.