When planning to install the Boris theme for Zendesk, provided by Torango.io, it is important to ensure that your system meets all the necessary compatibility and technical requirements. This document outlines all prerequisites and technology standards required for the successful implementation and operation of the Boris theme.

Compatible Zendesk Plans

The Boris theme is compatible with the following Zendesk Support plans:

• Zendesk Suite Professional
• Zendesk Suite Enterprise
• Zendesk Suite Enterprise Plus

It is essential to have one of these plans as the Boris theme utilizes specific features and capabilities not available in lower-tier Zendesk plans.

Browser Compatibility

To ensure optimal performance and consistency of the Boris theme, your browser should meet the following specifications:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Apple Safari (latest version on macOS)
• Microsoft Edge (latest version)

Browsers not listed above may still work, but for the best experience, we recommend using one of the specified browsers listed.

Technical Prerequisites and Dependencies

To customize and manage the Boris theme effectively, certain additional tools and skills may be required:

• CSS: Basic knowledge of CSS for theme customization.
• JavaScript: For adding or modifying interactive elements within the theme.
• HTML: Basic understanding of HTML to edit layout and content elements.
• Zendesk Garden: Familiarity with Zendesk’s design system, Garden, can be beneficial for advanced customization.

Conclusion

Before installation, ensure that your system and tools meet the above requirements to fully leverage the capabilities of the Boris theme by Torango.io. Proper preparation will allow you to exploit the full potential of your Zendesk environment, enhancing both functionality and customer experience.